Han Kim
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There’s been lots of talk on various headlight restoration products on detailing forums.
Just Google the topic and there are tons of products claiming all sorts of stuff…
Quite frankly, any 1k product that is applied by hand can only last so long. And that
might be fine if the owner maintains his vehicles appearance. Washes/waxes it regularly.
But that’s rare.There is a coating on the headlights and that’s what fails. Polishing a failed coating
wont last. It’s still failed. kinda like polishing out an oxidized cc.These STILL look great:
[IMG]http://img.photobucket.com/albums/v345/zsolo/Headlamps/P1000874.jpg[/IMG]Depending on the customers attitude, when the car is in for a front-end job, i’ll either
charge a little extra or just do it for free. Always makes ’em happy.Those books are popular!
Mr. Wooden passed away not too long ago..
Check out: http://www.ted.com/talks/john_wooden_on_the_difference_between_winning_and_success.htmlTony Robins: http://www.ted.com/talks/tony_robbins_asks_why_we_do_what_we_do.html
There are MANY more skilled and intelligent speakers on TED.
SOP is important and should be defined. But even still, that wont be enough as much of it
is common sense. And showing anger wont help either. Rather than taking a thou-shalt-not
attitude, try dealing with the individuals on a more personal level. See what’s going on
in their lives. At some early point, they probably woke up eager and took great pride in
their work but what happened? Hm…It is your shop and if your employees are screwing up, then it’s you that’s screwing up.
It’s your inability to get it all together. Self blame is the game and a better approach
to reduce – not eliminate – stressors.Quick read: http://stress.about.com/od/stressmanagementglossary/g/stressors.htm
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