Scott
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Toss the damaged bumper and make him replace it with a new one. At my shop i rarely repair a damaged cover with a little crack or hole, imo its just not worth it, the price of a new aftermarket capa certified would be cheaper than me having to spend time doing a repair and still not have as good of a job as the end result.
Unless you have seen first hand the work his “friend” has done in the past i would stay away from that route.
Tell him to call his insurance company and report the accident and bring it to a reputable bodyshop for an estimate to get their opinion on it first.I am hearing good things about Clausen All-U-Need polyester primer. Anyone here used it before?
http://www.clausenautobody.com/proddetail.php?prod=all-u-need
I use ceramiclear quite often, sprays like normal clear and excellent for air dry enviroments. Stuff is very durable.
http://uk.nexaautocolor.com/en/products/car/clearcoat/
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