I need my car back friday
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Well…. this used to happen to me but I got wise to it
Customers says they need their car back Friday
you work two nights that week to ensure the car is done Friday and come Monday , the car still sits on the lot.:angry: well they ruined it for the rest cause now
good things come to those that wait B)
never fails
Just had one of those now, customer needed their vehicle done by 4.00. Minor bumper repair, we had our schedule of vehicles to go in but we decided to bump this one ahead so it could go for 4.00 today rather then tomorrow. Ready & waiting, get a call at quarter to, not coming until tomorrow.
It is frustrating when they request something like that and don’t bother coming to pick it up. I don’t think they realize how much it can mess up a day for the shop sometimes.
Yea we have one here now a1995 Toyota Camry,put front end on and painted and tomorrow will be the second Friday.I guess its the cost of food fuel and other things that make us have to wait on ours,meanwhile our money,labor,sweat ,detailing sit in the parking lot,waitng on a hero to pay and ride off.
I can’t stand that crap I’ve wasted more time with those type of customers than I can handle.If I have cars scheduled out on friday and they are’t here at 6 pm tough shit they can pick it up monday.Just about everytime you try to help a customer they don’t appreciate the gesture.
[b]jimmo wrote:[/b]
It is frustrating when they request something like that and don’t bother coming to pick it up. I don’t think they realize how much it can mess up a day for the shop sometimes.[/quote]Thankfully, no one who works in a body shop would do that. They’d never call their parts supplier screaming that they had to have these parts immediately because the car is supposed to be delivered today!!! So, the parts supplier gets someone to drive 100 miles out of their way to make sure this shop gets the parts they need. … and when he shows up at the shop with the pats, the body tech says “We don’t even have that car here yet.”
… but that’s because the parts manager is very smart and shrewd. He knows how to work these suppliers. He knows by lying, he’ll have those parts here so when the car comes in tomorrow morning, the parts are in and it can get done right away.
…and it works real well until the next time he calls that supplier and needs something “Right away”
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