OMNI
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I have a good one for you.07 kia sportage hit in the rear. rear bumper/small dent lower hatch.muffler crushed intermediate pipe bent.this owner is the claimant.Omni decided in their thought process that the owner should pay betterment on their exhaust.10%.know let me ask you if you got rear ended and some ins hacks told you that they weren’t paying for 74.98 of the cost of the exhaust would you not be pissed.
I wouldn’t be happy, did he not have a functioning exhaust system at the time of the collision?
hell the cheap aluminum protective paint that comes on them wasn,t even worn off yet.
supplement to an additional profit of 74.98 and cover it for the customer. B)
Thats what I would do.Send in a supplement and see what they will do,if they dont cover it see if the custoer will meet the shop half way on it.
Ah… good ole’ betterment. Another insurer scam to bilk consumers out of millions of dollars in unpaid claims.
Technically, a betterment deduction would be due to an increase in value of the vehicle as a result of the repair. I would think that rarely happens, especially from an exhaust repair.
I can see the for-sale ad….”2007 Kia Sportage, been rear ended, has new tail pipe, only asking 10% over book value with new tail pipe”.
One thing I liked about betterment was it meant they must also acknowledge diminished value. Help the consumer get paid full repair cost, plus a few hundred bucks in their pocket, and you won’t see betterment thrown around nearly as much.
Arm the consumer with a little knowledge, and let them have at it. Most get ticked when they find out how they are about to get shafted, and don’t mind making a couple of phone calls.
The main thing is for the shop not to eat the cost of a betterment. That’s what they are counting on, and will open pandoras box. Remember, the insurer does not owe the shop anything.
Jmt’s,
Jim
Omni keeps hanging up on us and the owner.I have already sent a supp to cover the additional amount and they were to stupid to notice the amount and have submitted payment:laugh: . now it’s just the principal of tha matter and I am having a ball harassing them. The most important thing is I have a happy customer and the shop absorbed no additional cost. The owner has sent in a doi form and has called the better business bureau.
[b]MG71 wrote:[/b]
[quote]Omni keeps hanging up on us and the owner.I have already sent a supp to cover the additional amount and they were to stupid to notice the amount and have submitted payment:laugh: . now it’s just the principal of tha matter and I am having a ball harassing them. The most important thing is I have a happy customer and the shop absorbed no additional cost. The owner has sent in a doi form and has called the better business bureau.[/quote]:woohoo: :woohoo: sweet B)
Ok the saga of omni has come to an unexpected end. I the mail today were 2 checks for the full amount of the job.For all their pissing and moaning they sent 2 check:laugh: I called from cell phone and got them striaghtend up. my shop number is evidently blocked now.:woohoo:.
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