HCC/WCC
Forum Replies Created
- AuthorPosts
I get along great will all the ins companys its the inhouse reps that dont know us that we have the troubles with.. once the claim hits the fields all the adjusters are on our side.. we are a shop easy to work with and get all the damage up front so there is no supps… I will also help the adjusters look good say a truck needs a bed side I will let them write the est for repair and as long as the $$$$ work out I will still put a new bedside on.. its a win for them the customer and us… you just need to know how to play the game so all partys win…Unlike some shops in my towns they bully the poor reps so much they get put on as a drp just so they can be controled… thats just not the type of person I am..
[b]Stone wrote:[/b]
[quote]I stormed into a local Cartel office lately and let them know in a style all my own just what I thought of them steering my customers else where and I like that add idea …. perhaps their customers would like to know I won’t fix their car if they carry that cartel’s coverage….. hell we bin here longer than they have :whistle: will you share that letter/add with me ;)[/quote] I have a few running and will link to copy from my shop computer… they are pretty cool adds….we dont talk bad about the ins comps but we do let the people know its there choice and choose well…I also just got as letter from a customer this week about how unhappy she was when state farm told here if she did not go to one of there select service shops the rapairs would cost her more lolololol man she was pissed… she is a great lady been to us at least 7 times before and will not go anyplace else.. she was pissed ….[b]Jommyc wrote:[/b]
[quote]That’s cool man. I think the reason why that course is so expensive is because they have a full-blown garage and body shop on site with all the newest equipment. But yea, it’s a lot. I have dual citizenship and would consider going to the states if I found something more affordable. Someone mentioned UTI and WyoTech to me in California. And there must be a ton of decent community college programs out there as well. But you also to appear know a lot about mechanics, how did you learn that ?[/quote] I have had guys come to my shops fresh out of wyoteck and let me tell you…they did not have it togeather.. ya they could tell you what needed to be done but could not perform the task….. In this trade I belive you either have it or you dont… my two year old can hold a screwdriver better than these guys could.. true story…you dont learn these skillz I belive you are born with them…[b]Joe@FCAB wrote:[/b]
[quote]Been there done that, would never go back. We had 9 DRP contracts for 10 years and I would no way in hell go back to that nightmare.. We are now DRP free, I still have retained all 9 guys and we are making more per job then before. DRP is the easy way out, do some real marketing and you wont need them.. Anyone who thinks they are really needs to look hard at the numbers.. If you like doing more for less than all means get on a drp today.[/quote] Thank you I needed to hear that right now,one of the big shops is moving to my town and will be on all the drp programs and it has been messing with my head… However I here they have been real slow and we are busy.. we do alot of adds telling people they dont want to use a drp shop and why… seems it has been working!!!!!!!!! :whistle:[b]Ryan wrote:[/b]
[quote]awl man nice car!!! My first car was a 73 GTS ( im only 19. got it when i was 15 ) I just sold mine back in october and boy I miss it. It was all original with paperwork from back in the late 70s! original 351 cleveland spun 2 rod bearings after oil pump gave out. Replaced it with a 357 windsor. I love those cars and will always have a knack for them. keep it for as long as you can!! Shes a beaty![/quote] This car was my mom and dads 1st new car togeather.. It will never be sold…There are shops up here that will file a small claims case to collect the labor rate differnce.. I could never ask my customer to come into court with me to try and get 100 buxx a hr they have already been through enough and dont want any more of a hassle… just crazy if you ask me…
So dont get me wrong here guys I know what side im on but I just wonder how taking a firm stance with the ins companys is working for some…. I just wonder how many jobs that are close to a total loss you get to fix and how many jobs get steered away due to this type of stand??? I have found it better to work with the adjuster who is just out at my shops doing his job trying to keep his *** out of the fire.. with that they seem to always try and match my bottom line on my sheets and will always trust me and let me fix that border line total if the customer wants there car saved…I also get alot of off the record jobs sent to my shop because I will work with people when others will not….I think we all just need to remember its just a job and 5;00 friday dont come soon enough!!!!
Wow I could have won this friday.. I had a new charger in the booth and two bumper covers.. well I rubbed my ass in the tunk trying to get by it… I sprayed more clear to smooth it off and ran it off lololololo had it dripping on the floorr hit bake at about 120 so it would not solvent pop and it turned out perfect!!!!!!!!!!
- AuthorPosts