GINA

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  • November 25, 2009 at 5:30 pm #17229

    If it’s available try the mitchell estimating books purcase one and it will get you through but as far as estimating repair times on dents etc it is a matter of opinion of estimater
    hope this helps

    July 18, 2009 at 12:32 am #14915

    same goes here. Some times it works if you explain that you get what you pay for.
    I had a customer ask if I was crazy when I explained we could do it cheaper but no guarantee on any of the repair
    explaining that there is a possibilty of clear peel etc and then I ask what they do for buisness and ask
    in a nice way of course if they would work for no wages and then I explain the cost of materials and my techs time etc and usually I can ralley the job but sometimes I think I could stand on my head and spit quarters and could never do a thing to convince the customer. It just seems customers have no idea or
    they think maybe we are all Canadian Tire stores. I got asked to paint a piper plane
    again explained all of the above customer just stood there so I asked what they thought they should spend on this repair they said 100.00 I go mad and said I would drive him to the store so he could purchase a couple of cans of spray paint for that and I would glady drive him ………..what I did not say was he would have to walk home
    People just do not get it any more yet they would spend thousands of dollars in mechanical end and hove not problems
    Life is just like that I guess

    July 14, 2009 at 12:04 am #14899

    same goes for Ontario great!!!!!!!!! But watch as many panic and can not get set up cause they waited to long

    July 2, 2009 at 10:56 pm #14811

    FAST AND RIGHT WERE IT SHOULD BE

    June 25, 2009 at 6:30 pm #14789

    GOOD VIDEOS BUT SHOULDN’T THEY BE WEARING MASKS OR IS THIS PRODUCT NON TOXIC

    June 5, 2009 at 11:18 pm #14653

    its tue yet in Canada I have not heard of any Chrysler dealers in our area closing but tons in surronding area Gm

    June 5, 2009 at 9:36 pm #14648

    i agree

    June 5, 2009 at 8:53 pm #14646

    should open some doors for other body shops to take up the slack
    If enough dealerships have body shops closing it will also open up the oppurtunity to
    pick up some good staff also
    I have heard from most of the customers that they will never buy gm again
    The small community here are loyal to the dealership as they have devoloped friendships
    over the years and fell like this is home for them so this is good news for us

    April 17, 2009 at 7:16 pm #13984

    personally I would have painted the bumper no problem with the amount of time and as a goodwill to customer service……………but not everyone thinks the same
    We just did a volks complete but did not do both bumpers not enough time and monies on estimate
    So you could always call back but should have maybe negotiated in price from the start
    Let me know what you decide…….but your bumpers always are a tad different in color anyway

    July 18, 2008 at 11:28 pm #10983

    thanks Ding I appreciate all your help but I think your right about it being the wrong color
    It’s almost a creme color rather than white When I looked at Harley sight the color they called it was white gold pearl
    Thanks

    July 18, 2008 at 10:09 pm #10981

    THANKS

    July 18, 2008 at 9:28 pm #10979

    WHITE GOLD PEARL

    June 11, 2008 at 11:27 pm #10672

    THANKS EVERYONE FOR YOUR INPUT
    we are all the same thoughts
    thanks again

    June 11, 2008 at 6:05 pm #10668

    boss owns and controls all that goes on
    Do you own your own shop or do you work for a dealership
    I do not take a back seat if thats what your thinking
    but the control is ultimatley his
    Like I said it’s his sandbox It’s that or lose my job
    point has been argued but some times it is what it is

    June 11, 2008 at 3:43 pm #10665

    I agree but disagee
    I go over all customer cars with them and you can tell if they are not happy
    In this neck of the woods not to many complaints but those who do are real pain, you know were and I find if they are unhappy most of the time…..no matter what you do……… you will not make them happy no matter how far over you bend
    Here they won’t deal with you they deal with the big gun
    So I am glad they are mostly happy
    So after all that I guess I am saying it depends on area

Viewing 15 posts - 1 through 15 (of 24 total)