Stone
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and when something ain’t right it lets you know :S [img]http://www.refinishnetwork.com/media/kunena/attachments/legacy/images/Buddy_Quality_Control_008.jpg[/img]
and when everyone’s gone it checks things over [img]http://www.refinishnetwork.com/media/kunena/attachments/legacy/images/Buddy_Quality_Control_005.jpg[/img]
It works at night :pcorn: [img]http://www.refinishnetwork.com/media/kunena/attachments/legacy/images/Buddy_Quality_Control_013.jpg[/img]
ours looks like this [img]http://www.refinishnetwork.com/media/kunena/attachments/legacy/images/Buddy_Quality_Control_006.jpg[/img]
hey … looks fine š
HEY :huh: thats my chair :pinch: B)
catch the one that keyed it , remove all remaining paint with their teeth and finger nails and 400 wet sand with their blood :whistle:
? whites comin from some where , dust on white is black/dark but shouldn’t be no white dust …. dandruff?? :unsure:
perhaps out of your gun …. and don’t be surprised , just cause you clean it well , don’t mean your cleaning it well enough. š
:welc
I stormed into a local Cartel office lately and let them know in a style all my own just what I thought of them steering my customers else where and I like that add idea …. perhaps their customers would like to know I won’t fix their car if they carry that cartel’s coverage….. hell we bin here longer than they have :whistle: will you share that letter/add with me š
DRP is a Direct Repair Program B)
A direct repair program, or āDRPā as they are often called, is an automobile insurerās group of preferred repair shops. Think of a DRP like a health insurerās circle of preferred provider organizations. Body shops involved in an insurerās program have a relationship with the insurer. That relationship, however, can be based on many different things, not all of which are good for consumers.
Direct repair programs promote the insurersā best interests, not the consumersā.
DRP arrangements are initiated by insurers, not body shops, and insurers have their own reasons for desiring to create these circles. To become a member of an insurerās repair program, repair facilities typically must execute an āagreementā with the insurer. However, this agreement spells out obligations on the part of the repair facility but usually does not contain any reciprocal obligations on the part of the insurer.
Some of the key standard provisions require the repairer to write all estimates using aftermarket (non-original equipment manufacturer) or salvage parts; identify ābettermentā to a repaired vehicle and collect those monies from the customer; shoulder all liability for repairs performed; and indemnify the insurer from any lawsuit the customer might bring. In other words, the body shop is entirely responsible for any customer dissatisfaction.
In exchange, the repairer receives what exactly? According to the terms of these āagreementsā, the insurer promises the repairer nothing in return for all of the obligations it will undertake. The repairers usually do not even have the right to advertise that they are part of the insurerās direct repair program.
For example, State Farmās Service First Agreement expressly prohibits repairers from using either State Farmās name or its Service First designation without āexpress written permission from State Farmā . . . which must be āin the form of a Licensing Agreement, to be executed separately from this Agreementā. (State Farm Service First Agreement, paragraph 9.) However, this same paragraph expressly allows, but does not require, State Farm to advertise to its customers that the repair facility is a member of its direct repair program.
The obvious question raised is: Why would any repairer sign up to be a member of these programs when the insurer has no overt obligation to do anything on behalf of the repair facility? The only sensible answer is that the repairer believes becoming a member of the DRP will drive more work to its shop. And therein lies the rub.
:welc Jommy
I also get my suppliments after repair with little to no contest. You must ask for what you deserve but no doubt if you ask for that to which you are not entitled then you become the problem.
As I’ve said before thats why we’re here … to communicate and resolve issues just like this and to get on the “same page”. :pcorn:
the futures so bright I gotta wear shades B) and the past so dark I can’t see it in the mirror :pcorn:
DRP ??? funny term cause I cut costs and compromise for THE CARTEL every job. Does working with them to fix a customers car make you a DRP. Or a service provider.
I know when to stand up , even when to lash out , but that will help my customer HOW? B)
I gotta agree with HCC/WCC. It’s a relation ship and like any relationship requires 80/20 …. my adjusters generally also attempt to meet my bottom line.
I’ve looked at the prime and block as well as the cut and buff (and every job gets it) , but prefer at this time to give it away for free. :whistle: but bring in a new economy , and I may be forced to , dullen me pencil. š
p.s. try not to bite the hand that feeds you :pcorn: